Education Services Administrator

Spirit Health Group  

  • Up to 37.5 hours per week (full time and part time roles available)
  • Extremely Competitive Package
  • Up to 39 days available leave (full time equivalent)
  • Fabulous Employee Benefits Package
  • Share Option Scheme
  • Career Progression
  • Work Life Balance
  • Work Satisfaction
  • Making a Difference

This is an amazing opportunity join our Education Services team within Spirit Health We are a rapidly growing family of healthcare companies and offer an exceptional package and progression for the right person.  These are exciting times – come and join us!

The Company

Spirit Health Group is a fabulous place to work. We genuinely do things differently! We are like no other healthcare company and only employ exceptional people who embrace and encourage change. We innovate. We simplify. We inspire. We look at things from a new perspective, and we genuinely care about patients and our people. We live by our values of brilliance, vigour and family – that’s how we roll.

We’re an award-winning family who have ‘world class levels of engagement’, awarded and ranked by Best Companies.  We have one inspirational common goal – to make health easy for patients and providers and deliver amazing results through our growing range of products and services:

Our people are pivotal in:

  • Saving the NHS millions of pounds with a rapidly growing range of cost-effective healthcare products and devices
  • Implementing medicines optimisation and prescribing programmes, brilliantly
  • Building innovative digital remote monitoring solutions for people with long-term health conditions
  • Providing patients with high-quality primary care and education services
  • Dispensing NHS prescriptions through our friendly pharmacy that has a passion for diabetes.

Our massive growth plans will help us save the NHS £1 billion and touch the lives of millions more patients.

The Role

The role holder will provide a professional, effective and customer focused administration service to patients and their carers over the phone and via email correspondence. They will also be supporting our education team to enable them to deliver the best care to people. This will include coordinating the delivery of health education programmes and helping patients chose the right health education course.  Tasks will be varied and interesting and may include referral management, database maintenance, maintaining patient records, planning education services and liaising between customers, healthcare professionals and other key stakeholders. You will be required to work Monday to Friday and Saturday mornings on a rota basis.

A full job description is available.

The Candidate

As a successful candidate you will be enthusiastic, willing to learn and go the extra mile for our patients, to meet service objectives.  Experience in an administration / customer services role as well as handling confidential data is desirable although, not essential. You are happy to work autonomously as well as being part of a team, have some experience in using booking services or similar, excel and word and are comfortable communicating with people via telephone to organise relevant education services offered.  Excellent communication skills and attention to detail are essential. You want to make a difference. 

Interested?  Come and join the Spirit Family and be part of driving our (and your) success forward.

Successful applicants will be subject to pre-employment checks including a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland.

We are an equal opportunities employer

Want to find out more about our award-winning products and services?

Get in touch to see how the Spirit family of companies can help you.